ISO 26362 : 2009 Access panels in market, opinion and social research - Vocabulary and service requirements. Edition: 1 (Monolingual) - English or French; ICS: 01.040.03; 03.020; Status: Published; Stage: 60.60 (2009-01-05); TC/SC: TC 225; Number of Pages: 13.

Edition: 1 (Monolingual) - English or French

ICS: 01.040.03; 03.020

Status: Published

Stage: 60.60 (2009-01-05)

TC/SC: TC 225

Number of Pages: 13

ISO 26362:2009 specifies the terms and definitions, as well as the service requirements, for organizations and professionals who own and/or use access panels for market, opinion and social research. It develops the criteria against which access panel providers can be evaluated and against which the quality of access panels can be assessed.

ISO 26362:2009 is applicable to all types of access panels, whether recruited and used online (e.g. via internet) or offline (e.g. via telephone, post or face-to-face interaction).

ISO 20252 and ISO 26362 are the international standards for organisations and professionals conducting market, opinion and social research. The standards establish common Industry terms and definitions as well as service and quality requirements. 

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